ARMSTRONG and Associates are proud to be members of the Paducah-McCracken County, the Hopkinsville-Christian County, and Lyon County chambers of commerce.
STRATEGIC PLANNING: "As president – elect of the Kentucky Press Association I want to express my appreciation for the fine job performed by Dr. Darryl Armstrong in the strategic planning process for our organization. Dr. Armstrong took a group of skeptical newspaper people through a virtually year-long process, and brought them to the end with a clear vision and mission for the KPA. I strongly support any group’s decision to hire Darryl. They will not be disappointed." Edmund Shelby, Editor/General Manager, The Beattyville Enterprise
STRATEGIC PLANNING: "It was my pleasure to work with Dr. L. Darryl Armstrong as a member of the executive committee of the Kentucky Press Association as he led us through the formation of a new strategic plan. Darryl combines real-world experience, future thinking and wisdom with a down-to-earth style. He worked hard for our organization to ensure that we had the best possible elements of a plan in place. And he opened doors for us that I don't believe we would have been able to open on our own. Or, at best, it would've been a much longer and less-successful struggle to open those doors without someone like Darryl to help. The rest, of course, is up to us, and that is as it should be.
RETREATS: "During our Saturday a.m. session, everyone on our team indicated they had gotten great benefit from our Friday marathon retreat with you. As a whole, we feel better positioned to manage the ambitious growth our company will experience this next year. On behalf of my colleagues, thank you for getting to know our company in order to create such a well-received and targeted program." C.J. Parrish, Senior Vice President of Communications and Marketing, Masonic Homes of Kentucky, Louisville, Kentucky
WORKSHOPS: "Like most chamber's, our membership expects high performance from workshop presenters and organizers. Chamber staff is to select top notch presenters on subjects that are important to a wide range of businesses. Sign-ups for Dr. Darryl's customer service workshop were above our goal and expectations of participants was high. He exceeded these expectations, delivering content that was well-suited to the primary topic area and providing extra tidbits along the way that those in attendance related to. We're looking forward to taking advantage of Darryl's skills again very soon." - Jim Gossett Executive Director, Carroll Chamber of Commerce, Carroll, Iowa
CONSULTING: "When it comes to assistance in strategic planning, customer service, media relations and crisis management we use ARMSTRONG and Associates for all of the above and really enjoy and appreciate their outside perspective and expertise. They are also great group dynamic leaders and do a great job of keeping everyone alert and involved during the sessions." Justin Yarosevich, City Clerk and Assistant City Administrator, Storm Lake, Iowa.
CRISIS PLANNING AND TRAINING: “Day in and day out government organizations deal with a variety of issues and a whole host of clients and customers with a wide variety of needs. Be it public safety related, the planning of new developments, concerns about water quality or when will my street get cleared of snow. It’s important as service providers that we respond to our citizens with compassion, professionalism and clear communication. Dr. L. Darryl Armstrong of ARMSTRONG and Associates has brought quality training and professional crisis planning to our organization so that we may form the tools to respond to the most minor or most critical situations in an appropriate manner that takes into account the needs of our citizens and the focus of our organization. Simply put they have caused us to examine just not what we say, but how do we say it, which has transformed the organization into a more caring entity both internally and externally. A second and equally important benefit of partnering with ARMSTRONG and Associates is their consulting during crisis events in the realm of public perception and media relations. They bring a plethora of experience to the table that provides to our organization an objective view and sterile advice undisturbed by local events that translates into clearer decision making and public statements originating from our organization.” Mark Prosser, Public Safety Director, Storm Lake, Iowa Tel. 712-732-8010
1.888.340.2006